Privacy Policy — How 333ok App Handles Your Data

1Introduction

At 333ok app, we take your privacy seriously. This Privacy Policy applies to all users of the 333ok app platform, including the website at 333ok-app.live and the 333ok app mobile application. It explains what personal data we collect from you, why we collect it, how we use it, and what your rights are in relation to that data.

We know that privacy policies can feel like a wall of legal text that nobody actually reads. That is not what we want this to be. This policy is written in plain language because we believe you deserve to understand exactly how your information is handled when you use 333ok app. If anything is unclear, you are always welcome to contact our support team for clarification.

This policy should be read alongside the Terms and Conditions and the Responsible Gaming policy, both of which form part of your overall agreement with 333ok app.

2Data We Collect

333ok app collects only the data that is necessary to provide you with a safe, functional, and personalised gaming experience. The categories of personal data we collect include:

Category	Examples	Purpose
Identity Data	Full name, date of birth, username	Account registration and age verification
Contact Data	Mobile number, email address	Account communication and support
Financial Data	Mobile banking number, transaction references	Processing deposits and withdrawals
Technical Data	IP address, device type, browser, OS	Security, fraud prevention, platform optimisation
Usage Data	Games played, session duration, bet history	Responsible gaming monitoring and personalisation
Verification Data	ID documents (when requested)	KYC compliance and withdrawal verification

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless it is directly relevant to a responsible gaming request you have made.

3How We Collect Your Data

333ok app collects your personal data through the following channels:

• Direct registration: When you create an account on 333ok app, you provide your name, mobile number, and other required details directly.
• Account activity: As you use 333ok app — placing bets, making deposits, contacting support — data is generated and recorded automatically.
• Device and browser data: When you access 333ok app, your device automatically sends technical information such as your IP address, device model, and browser type.
• Cookies and similar technologies: 333ok app uses cookies to maintain your session, remember your preferences, and analyse platform usage. See Section 7 for more detail.
• Payment processors: When you make a deposit or withdrawal via bKash, Nagad, or Rocket, transaction reference data is shared with 333ok app to confirm the payment.
• Identity verification: If you are asked to verify your identity, you may provide copies of identity documents directly to 333ok app support.

4How We Use Your Data

333ok app uses your personal data for the following purposes:

• Account management: To create, maintain, and secure your 333ok app account.
• Payment processing: To process your deposits and withdrawals accurately and securely.
• Customer support: To respond to your queries, resolve disputes, and assist with account issues.
• Security and fraud prevention: To detect and prevent unauthorised access, fraudulent activity, and breaches of our Terms and Conditions.
• Responsible gaming: To monitor gaming patterns and intervene where there are signs of problem gambling, in line with our Responsible Gaming policy.
• Legal compliance: To meet our obligations under applicable laws and regulations, including anti-money laundering requirements.
• Platform improvement: To analyse how players use 333ok app and improve the platform's performance, design, and game selection.
• Communications: To send you important account notifications, security alerts, and — where you have opted in — promotional messages about 333ok app offers.

5Sharing Your Data

333ok app does not sell your personal data to third parties. We do not share your information with advertisers, data brokers, or marketing companies. Your data may be shared in the following limited circumstances only:

• Service providers: Third-party companies that help us operate 333ok app — such as payment processors, cloud hosting providers, and customer support tools — may have access to your data strictly for the purpose of providing those services. They are contractually required to handle your data securely and in accordance with this policy.
• Legal obligations: If required by law, court order, or regulatory authority, 333ok app may disclose your personal data to the relevant body. We will only do so to the extent legally required.
• Fraud prevention: In cases of suspected fraud or money laundering, 333ok app may share relevant data with law enforcement or financial intelligence authorities.
• Business transfers: In the event of a merger, acquisition, or sale of 333ok app, your data may be transferred to the new entity. You will be notified of any such change.

6Payment Data

333ok app accepts deposits and processes withdrawals via bKash, Nagad, and Rocket. When you make a payment, the transaction is processed directly through the relevant mobile banking platform. 333ok app receives a transaction reference and confirmation of the payment amount — we do not store your full mobile banking PIN or account password.

All payment-related data transmitted between your device and 333ok app is encrypted. Transaction records are retained for the period required by applicable financial regulations and are used solely for the purpose of processing payments, resolving disputes, and meeting legal obligations.

• Your registered mobile banking number is linked to your 333ok app account for security purposes.
• Withdrawals are only processed to the same mobile banking number used for deposits.
• 333ok app does not accept or process payments from third-party accounts.

7Cookies and Tracking Technologies

333ok app uses cookies and similar technologies to make the platform work properly and to understand how players use it. A cookie is a small text file stored on your device when you visit a website or use an app. Here is how 333ok app uses them:

• Essential cookies: Required for the platform to function. These keep you logged in during your session and remember your basic preferences. You cannot opt out of essential cookies without affecting platform functionality.
• Analytics cookies: Help us understand which games are most popular, how long players spend on the platform, and where technical issues occur. This data is aggregated and anonymised.
• Security cookies: Used to detect suspicious activity, prevent fraud, and protect your account from unauthorised access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using 333ok app, but some features may work less smoothly.

8Data Retention

333ok app retains your personal data for as long as your account is active and for a reasonable period after account closure, as required by applicable laws and regulations. Specific retention periods are as follows:

• Account data: Retained for the duration of your account and for up to 5 years after closure, in line with anti-money laundering regulations.
• Transaction records: Retained for a minimum of 5 years from the date of the transaction.
• Support communications: Retained for up to 2 years from the date of the last interaction.
• Technical and usage data: Typically retained for 12 months in identifiable form, after which it may be anonymised and retained for analytical purposes.

When data is no longer required, 333ok app deletes or anonymises it securely. You may request early deletion of your data subject to the limitations described in Section 10.

9How We Protect Your Data

333ok app implements a range of technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse. These include:

• TLS encryption for all data transmitted between your device and 333ok app servers.
• Secure, access-controlled server infrastructure with regular security audits.
• Strict internal access controls — only authorised 333ok app staff can access personal data, and only to the extent required for their role.
• Regular monitoring for suspicious activity and potential data breaches.
• Secure deletion procedures for data that is no longer required.

10Your Privacy Rights

As a user of 333ok app, you have the following rights in relation to your personal data. To exercise any of these rights, contact our support team through the 333ok app platform.

333ok app will respond to all data rights requests within a reasonable timeframe. Some requests may be subject to identity verification before they can be processed. Certain rights may be limited where 333ok app has a legal obligation to retain or process your data.

11Minors and Under-18 Protection

333ok app is strictly an adults-only platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on 333ok app, please contact our support team immediately. We will investigate and, if confirmed, close the account and delete all associated data without delay.

333ok app uses age verification measures during registration and reserves the right to request proof of age at any time. Accounts where the user is found to be under 18 will be closed immediately in accordance with our Terms and Conditions.

12Changes to This Privacy Policy

333ok app may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the updated policy will be published on this page with a revised "Last Updated" date at the top.

For significant changes that materially affect how your data is used, 333ok app will make reasonable efforts to notify you via the contact details registered on your account. Continued use of 333ok app after a policy update constitutes acceptance of the revised terms. We recommend checking this page periodically to stay informed.

13Contact and Data Requests

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how 333ok app handles your personal information, please contact our support team. Support is available 24 hours a day, seven days a week through the live chat feature inside the 333ok app or through the contact options in your account settings.

For questions about responsible gaming tools or self-exclusion, visit the Responsible Gaming page. For questions about account rules and payment policies, visit the Terms and Conditions page.